Insurance and Reinsurance Brokerage, Telesure©
Telesure Insurance is an insurance and reinsurance brokerage that meets the needs of businesses and individuals with its global reach, strong capital structure and sectoral experience.
Our mission is to design a strategic future scenario in a way that creates added value for all our stakeholders.
Our vision is to provide assurance that improves quality of life by making a difference.
Our code Of Ethics
Towards our customers, employees, business partners and competitors,
- We fulfill our legal responsibilities unconditionally.
- We act upon equality, justice, respect and courtesy rules.
- We protect their information and respect their privacy.
Responsible and Transparent
We act with a responsible, honest, reliable and strong corporate identity.
Common Sense
We apply a management approach that is the product of a common mind in our decision processes.
Innovator
We think outside the box, produce innovative and individual/business-specific solutions.
Strategic Planning
We produce and plan scenarios that see and evaluate the past, present and future.
Sales and After-Sales Services
Corporate Sales and Marketing:Aiming to provide the best and most accurate service on time to our diverse customer portfolio in a rapidly changing and globalizing world, our sales and marketing team consists of employees equipped with sectoral expertise. Our team is aware that different business lines have different needs and provides business-specific services in many industries such as construction, energy, iron and steel, retail, textile, food and logistics.
Individual Sales and Marketing:Holding a leading position in the competitive market, our company has entered the Turkish market with determination to renew people’s insurance purchasing habits. Our aim is to assist our customers in their search for insurance products by offering different options and comparison opportunities. Our customers can receive services online or through our individual customer representatives as per their preferences and expectations.
Claims Management
Our claims department, working with the aim of “paying the damages as soon as possible”, capitalizes on all the possibilities of our technological infrastructure and sectoral expertise for the benefit of our customers. All processes from the moment damages occur are effectively managed, and a solution is reached by ensuring constant coordination with the customer, insurance company, adjuster, assistant and other service units.
Technical & Operations
Our colleagues, who are well-equipped in preparation of risk reports, determination of insurance programs and execution of after-sales operations, have experience in insurance and reinsurance companies in addition to their academic training. With such competence, they continue their research and development studies on new products in line with the needs of our customers.
Treasury & Financial Control
Our financial affairs department closely monitors and reports the changes in money and capital markets, and reflects the developments in our company’s short and medium-term budget targets. We use our strong capital and sectoral reputation to create value for our customers.
Human Resources
Our Human Resources management is responsible for selection of our employees, performance evaluations, personal and professional training, career planning, occupational safety and health, and promoting positive working relationships. Our aim is to increase the satisfaction, loyalty and competencies of our employees and to ensure that they become a part and creator of our corporate culture.